Refund policy
At GoDrum, we want you to love your purchase. Please read this policy carefully before ordering.
All Sales Are Final
Once an order is placed and shipped, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, buyer's remorse, or incorrect product selection.
Damaged or Defective Items
If your item arrives damaged or defective, we've got you. Email us within 7 days of delivery at godrumaction@outlook.com with:
- Your order number
- Clear photos or a short video of the product and the packaging
- A brief description of the issue
Once we review your claim, we'll notify you of approval or rejection. If approved, we'll issue a refund or send a replacement, and shipping costs will be covered.
Refunds
- Approved refunds are issued to the original payment method
- Please allow 5–10 business days for processing, depending on your bank or card provider
Lost or Missing Packages
If your tracking shows delivered but you haven't received your order, or your package is lost in transit, contact us at godrumaction@outlook.com and we'll help sort it out.
Product Performance Disclaimer
Recording quality, battery life, and compatibility can vary depending on settings, environment, and device. Results may vary.
Questions?
📧 godrumaction@outlook.com